Shipping

Each order is packed with care from Sydney, Australia, and shipped to you with love.

Domestic Shipping (Australia)

  • Standard Shipping: 2–6 business days after dispatch — $9.90 AUD
  • Express Shipping: 1–3 business days after dispatch — $15 AUD
  • Complimentary Shipping: available on all Australian orders over $200 AUD.

All parcels include tracking details which will be emailed once your order has been dispatched.

Please note: delivery timeframes are estimates provided by Australia Post and may vary due to location, weather, or seasonal demand.

International Shipping

We are currently shipping within Australia only, but hope to be rolling out international shipping soon. 

Stay tuned via our mailing list and socials for updates as we expand our shores.

Order Processing

All orders are dispatched from Sydney within 1-2 business days of purchase (excluding weekends and public holidays).

Once your order has been shipped, you’ll receive an email with your tracking number.

Pre-Orders

Pre-order timeframes are specified on each individual product page.

Please note that these timeframes are estimates only and are subject to change due to production or shipping delays that may occur.

If your order includes both pre-order and in-stock items, the full order will be shipped together once all items are ready — unless separate shipping is arranged.

You’ll receive an update once your pre-order is dispatched.

Delivery Information

Lagune the Label is not responsible for delays, lost parcels, or delivery errors once the package has been lodged with Australia Post.

Please ensure your shipping details are correct at checkout — we’re unable to make changes once an order is dispatched.

If your order is returned to us due to an incorrect address or an unclaimed parcel, re-shipping fees may apply.

Tracking Your Order

You can track your order anytime using the tracking number sent in your shipping confirmation email.

For any questions regarding delivery, please contact Australia Post directly or email us at hello@lagunethelabel.com with your order number. 

Sustainability

All orders are packed using recyclable or compostable materials where possible, as part of our commitment to a gentler footprint on the planet.